Our
Services

 

We pride ourselves on our craftsmanship, specializing in the care of suede, leather and down-filled garments. 

Each and every garment and rug is individually inspected by our experts to determine the best method of cleaning for every type of stain. We then hand-treat the item before cleaning, drying, and pressing. Along the way, each item is manually inspected multiple times by our expert quality technicians to ensure that each piece receives the highest quality of care. 

Leather, Suede & Furs

If our name didn’t give it away, we are Canada’s experts in leather, suede and fur garment care. We clean each article of clothing to maintain or restore its vibrant color, texture and feel. If your article is old or damaged, we also restore each piece to have you loving your garment or accessory like you did the first day you bought it. We ensure quality by working closely with manufacturers and Canada’s leading furriers to procure the highest quality materials as we revive each piece to its original condition.

Cleaning

$
50
CAD and up, per garment

Repairs

call for estimate

Custom Work

Call for Estimate

Down-Filled Jackets

All that stands between you and the blistering nor’easter winter is your trusted winter jacket. It makes that -30 degrees with the windchill feel like nothing more than a light breeze while keeping you looking and feeling like you were born for this weather. Your gorgeous winter jacket is the epitome of high-tech performance wrapped in an elegant outer shell, and like any supreme athlete, your jacket, too, needs proper care and attention. We are where Toronto’s performance luxury comes to get ready for its next glamorous outing.

Cleaning

$
55
CAD and up, per garment

Repairs

Call for estimate

Bridalwear

We are Canada’s exclusive provider of the Prestige Preservation Program, a trusted partner of The Knot.  We are also the exclusive partner for some of North America’s leading bridal retailers, making us the largest bridal cleaner in North America. No matter how intricate the gown or how wild the wedding, and trust us when we say we’ve seen just about everything, our museum-quality preservation process ensures your wedding gown is returned to a pristine condition for you to pass down from generation to generation. We stand behind this commitment with a lifetime warranty. Let your life’s most precious moments live on forever.

Cleaning

$
100
CAD and up, per garment

Repairs

$
80
CAD and up, per garment

Clean & Preserve

$
100
CAD and up, per garment

Custom Work

Call for estimate

Speciality Rugs

We partner with the largest and best rug experts in Canada to clean, repair and protect rugs of every shape, size and material. As a result, we offer the largest range of services that includes reweaving, binding repair, hand and machine finging and reserging, to name a few.

Cleaning

$
2
10
CAD per square foot

Premium Wash

$
5
50
CAD per square foot

Repairs

Call for estimate

Repairs

Call for estimate

Other Luxury Goods

Your beloved hats, handbags, gloves, shoes and belts need love too, and we are your one-stop-shop for all things haute couture. Our master technicians breathe new life into each piece by inspecting the article through every stage of the hand cleaning and restoration process. Our job isn’t done until your look is perfect!

Handbags

Shoes & Boots

Other Specialty Items


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FAQ



Why does my garment take longer to get cleaned?

Unlike today’s dry cleaning process for a shirt, pant, skirt, etc., which is largely automated, speciality cleaning remains a bastion of hand craftsmanship. Every part of the process requires an expert technician or tailor to visually inspect, hand spot, clean, dry, press, dye and finish before it comes back to you. Add to this the fact that most leather, suede, sheepskin and down-filled items can take more than a day to dry and that some items need to go through this process multiple times to eliminate stubborn stains (ground dirt, mold, etc.) or are inherently complex garments to clean, and you get a process that can range from 4-6 days in our plant. It probably also took two days of travel to get the garment from your dry cleaner to our plant and back, making it a 6-8 business day turnaround time. Accordingly, we target a one-week turnaround time for most items. Complex garments that require additional dyeing or tailoring works, or rugs that are delayed with our rug cleaning partners naturally have a longer turnaround time.

 



What is dye bleeding and why does it occur?

Dye bleed occurs when the darker colours of a garment bleed into the lighter colours. This typically happens in garments where the manufacturer has not properly sealed the leather (i.e. has not applied the color to the material properly) or has used a fake dye. While this is a common issue in lower quality garments, this can sometimes be an issue with high-end manufacturers, as well. These issues then compound with the age of the item or the type of use. For example, a new pair of pink suede boots exposed to extreme snow and salt can experience a lot of dye bleed. Not so surprisingly, a much older pair of pink suede boots that have seen relatively light outdoor use will fare much better.

Our expert technicians use their many years of experience to identify these issues well in advance of the cleaning process and use alternate cleaning methods where necessary and feasible. Prior to undertaking any work on a garment that our experts deem too delicate or risky to clean, we make sure the customer is made aware and is comfortable as we proceed. This is why Suede Master is the preferred cleaner of all things leather and suede.



Can my faded jacket be repaired?

Leathers fade due to prolonged exposure to sunlight. As a result, a leather jacket, for example, will look faded on the exposed side while the underside retains its original color. This problem can be corrected in a black leather jacket, but less so in a multicoloured jacket. This is where our dyeing experts come into play. Not only do they have a strong understanding of the different materials and how they will respond to dyes, they complete the work by hand with a painstaking level of detail to restore the garment to its original condition. Send it over to us and we’ll give you a free assessment of what’s possible.



What are the challenges with cleaning a down-filled garment made with multiple different materials (i.e. fur leather, and vinyl trim)?

The down-filled jacket is the embodiment of utility and performance. They have to be to withstand some of the harshest environments mother nature has to offer. Using this very fine foundation for a garment, today’s high-end fashion designers have created pieces that are nothing short of works of art. These garments now use a variety of high-performance materials such as nylon, leather and fur to achieve the intended artistic elegance. In doing so, however, these garments now require a far more complex cleaning process as each material may require a different cleaning process (i.e. dry vs wet vs hand cleaning). As a result, these complex garments have to be carefully handled by a highly skilled tailor to be cleaned before being finished. As art evolves, so does the material used in these down-filled jackets.

Our master tailors and expert technicians are trained to determine the best method of cleaning for every type of material and condition. We then hand-treat the item before cleaning, drying, and pressing. If needed, the item also goes through our hand or spray dyeing process before being finished by our master tailors.

One of the biggest challenges in our industry is the use of fake or inferior quality inputs as part of a high-end garment. While this practice is not typical, it is common amongst counterfeit garment manufacturers and the odd style put out by a high-end design house. At Suede Master, we keep on top of all these design changes by each manufacturer to ensure that your garment receives the best care possible.

Get Started

Reach out to inquire about our services and abilities to provide high-quality care to each of your garments and rugs.


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