Our Commitment to Privacy
At Suede Master, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your information, as well as the choices you have regarding your data.
Information We Collect
This policy applies to all information collected on the Suede Master website.
You may voluntarily provide personal information when you:
- Request a quote
- Book a service
- Contact us with questions
The types of information we may collect include:
- Name
- Email address
- Phone number
- Any additional details you choose to provide
We may also record phone calls (via third-party services) for quality assurance and training purposes. You will be notified before recording begins and may opt out.
Important:
- Your mobile information will not be shared with third parties for marketing or promotional purposes.
- Information may be shared with trusted subcontractors strictly for operational support (e.g., customer service).
- Phone number
- Text messaging opt-in data and consent will never be shared with third parties.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide quotes
- Schedule services
- Improve customer experience
We do not sell or rent your personal information to third parties.
Marketing & Advertising
We may collect non-personally identifiable data about your online activity, such as:
- Pages visited
- Time spent on the website
- IP-based location data
This helps us:
- Improve our website
- Deliver more relevant advertising
We may use tools like Google Analytics to understand audience behavior (e.g., age, interests, demographics).
We also work with third-party advertising partners (e.g., Google) to display ads based on prior interactions with our website.
Opt-Out Options
You can manage or opt out of targeted advertising here:
Social Media
If you interact with Suede Master on platforms like Facebook, Instagram, or LinkedIn (e.g., liking, tagging, or messaging), we may receive information based on your privacy settings on those platforms.
Email Communications
If you:
- Submit a form
- Request a quote
- Subscribe to updates
We may use your contact information to:
- Respond to inquiries
- Send updates or promotions (only if you opt in)
You can unsubscribe at any time.
Remarketing
Suede Master uses remarketing services (such as Google Ads and Facebook Ads) to advertise to users who have previously visited our website.
This means you may see our ads on:
- Google search results
- Social media platforms
- Other websites
These services use cookies to display relevant ads.
Manage Ad Preferences:
- Google: https://adssettings.google.com/
- Facebook: https://www.facebook.com/help/568137493302217
Form Submissions
We may collect and store information entered into forms—even if the form is not fully submitted.
This may include:
- Name
- Phone number
We use this data to:
- Follow up on incomplete inquiries
- Improve user experience
We do not share this information with third parties beyond what is outlined in this policy.
Data Security
We take reasonable measures to protect your information, including:
- Encryption technologies
- Secure servers
- Restricted access to sensitive data
Only authorized personnel have access to personal information, and only when necessary for their role.
While we take strong precautions, no method of transmission over the internet is 100% secure.
Children’s Privacy
Suede Master does not knowingly collect personal information from children under the age of 13.
Our website is not intended for use by children.
Accessing or Updating Your Information
You may request to:
- Access your personal data
- Correct inaccuracies
- Delete your information
We may take reasonable steps to verify your identity before processing requests.
Contact Us
Suede Master
Final Note
This Privacy Policy may be updated periodically. Any changes will be posted on this page.